Online travel company MakeMyTrip reported a 20.9% year-on-year increase in gross bookings, in constant currency terms, to $2.72 billion in the second quarter of financial year 2026-27 (FY27), despite a challenging macroeconomic environment.
Revenue under International Financial Reporting Standards (IFRS) rose 11.2% year-on-year to $235.2 million from $229.3 million in the corresponding quarter last year.
Adjusted margin grew across all business segments, with bus ticketing and other businesses recording the strongest growth. The company’s adjusted operating profit, also referred to as adjusted earnings before interest and tax (EBIT), increased to $46.2 million from $44.2 million a year earlier. Profit for the period stood at $1.8 million, compared with a loss of $5.7 million in the year-ago quarter.
MakeMyTrip Q2 results: Segment-wise performance
Adjusted margin in air ticketing rose 14.3% year-on-year in constant currency terms to $108.6 million. Hotels and packages recorded a 20.2% increase to $116.8 million, while bus ticketing adjusted margin grew 29% to $45.1 million. The adjusted margin for other businesses increased 29.8% to $24.4 million.
The company also reported increased adoption of its artificial intelligence-powered travel assistant, Myra. During the quarter ended September 30, 2026, Myra handled more than 90,000 conversations daily across multiple Indian languages and English, with over 55% originating from Tier II and Tier III cities. It resolved more than 53% of post-booking queries related to flights and hotels and assisted with an average of over 3,000 completed bookings per day.
Customers engaging with Myra completed approximately 1.7 times more bookings than those who did not use the assistant. Among customers from Tier II and Tier III cities, Myra users completed around 2.1 times more bookings than non-users.
Also read: Dalmia Bharat Q2 results miss estimates, swings to ₹205 crore loss on exceptional charge
Commenting on the results, Rajesh Magow, Group Chief Executive Officer of MakeMyTrip, said, “We delivered strong growth despite a challenging travel environment, with Gross Bookings increasing 20.9% year on year in constant currency to $2.7 billion.”
He added that growth in hotels and ground transport demonstrated the resilience of the company’s diversified portfolio. Magow said MakeMyTrip was using artificial intelligence to simplify travel planning and bookings, supported by its supply network, integrated distribution platform and service offering.
“We continue to invest with discipline to capture India’s long-term travel opportunity and deliver sustainable, profitable growth,” he said.
