On Tuesday, June 16, the airline made the announcement, sharing that the new fare is being rolled out on a trial basis and is available only in Economy Class. The new move expands Air India’s existing fare structure, which currently includes Value, Classic and Flex fare categories introduced in 2024.
Under the ‘Basic’ fare, passengers are allowed to carry 15 kg of check-in baggage and 7 kg of cabin baggage. The fare will also include a complimentary tea or coffee service during the flight. However, complimentary meals will no longer be provided.
The airline stated, “The introduction of the ‘Basic’ fare reflects Air India’s pro-consumer approach, recognising that different travellers have different preferences. By unbundling certain services, Air India is enabling price-conscious travellers to pay only for what they need, while preserving full-service offerings for those who value an all-inclusive experience.”
Air India said that travellers booked under the
new ‘Basic’ fare category can continue to customise their journey by adding services as required. Like passengers who wish to have a meal onboard will still be able to pre-purchase one up to 24 hours before departure. Available meal options include Vegetarian, Non-Vegetarian, Jain and Diabetic meals.
In cases where a flight’s schedule changes or passengers are re-accommodated on another flight, pre-purchased meals will either be transferred to the new flight or a refund will be issued.
The airline also clarified that the Basic fare is an additional option and does not replace its existing fare categories. Passengers will still be able to choose from Value, Classic or Flex fares, which include complimentary meals and other bundled benefits.
“With the addition of the Basic fare, Air India continues to evolve its offering to deliver a more intuitive, fair, and customer-centric travel experience,” the airline said.
Currently, the Basic fare is available only on select domestic routes and can be booked through Air India’s direct channels, including its website, mobile application, contact centre and airport ticketing offices.
Air India mentioned that it will evaluate customer feedback during the pilot phase before deciding on a wider rollout of the fare category.
