{"id":28158,"date":"2026-02-10T03:16:42","date_gmt":"2026-02-10T03:16:42","guid":{"rendered":"https:\/\/tezgyan.com\/index.php\/2026\/02\/10\/meet-indias-first-ai-agent-that-takes-grocery-orders-and-tracks-discounts-tech-news\/"},"modified":"2026-02-10T03:16:42","modified_gmt":"2026-02-10T03:16:42","slug":"meet-indias-first-ai-agent-that-takes-grocery-orders-and-tracks-discounts-tech-news","status":"publish","type":"post","link":"https:\/\/tezgyan.com\/index.php\/2026\/02\/10\/meet-indias-first-ai-agent-that-takes-grocery-orders-and-tracks-discounts-tech-news\/","title":{"rendered":"Meet India\u2019s First AI Agent That Takes Grocery Orders And Tracks Discounts! | Tech News"},"content":{"rendered":"<p><br \/>\n<\/p>\n<div id=\"story-9890187\">\n<p><span class=\"jsx-395e0e0beb19cb6e jsx-3759419209\">Last Updated:<\/span><time class=\"jsx-395e0e0beb19cb6e jsx-3759419209\">February 10, 2026, 08:12 IST<\/time><\/p>\n<h2 id=\"asubttl-9890187\" class=\"jsx-f8d49e5f8948e8dd jsx-3598517412 asubttl-schema\">An Indian startup has launched an AI sales agent that calls customers, takes orders, and shares product updates and discounts, helping shopkeepers and buyers alike<\/h2>\n<div id=\"artshare\" class=\"jsx-77f77059f24b3304 artshare\">\n<div class=\"jsx-77f77059f24b3304 stickdiv\">\n<div class=\"jsx-77f77059f24b3304 deskwrapstkdiv\">\n<div class=\"jsx-77f77059f24b3304 fontchange\"><img decoding=\"async\" src=\"https:\/\/images.news18.com\/dlxczavtqcctuei\/news18\/static\/images\/english\/font.svg\" height=\"30px\" width=\"30px\" alt=\"font\" title=\"font\" class=\"jsx-77f77059f24b3304 lazyload\"\/><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"jsx-77f77059f24b3304 artsharwrp\"><a href=\"https:\/\/web.whatsapp.com\/send?text=Meet%20India%E2%80%99s%20First%20AI%20Agent%20That%20Takes%20Grocery%20Orders%20And%20Tracks%20Discounts! - %0D%0Ahttps:\/\/www.news18.com\/tech\/meet-indias-first-ai-agent-that-takes-grocery-orders-and-tracks-discounts-ws-el-9890187.html%3Futm_source%3Dwhatsapp%26utm_medium%3Dsocial_share%26utm_campaign%3Dnw18english%0D%0A %0D%0A Get the latest news anytime, anywhere. Install News18 app for free! %0D%0Ahttps:\/\/onelink.to\/website-share-eng\" target=\"_blank\" rel=\"nofollow\" class=\"jsx-77f77059f24b3304 sclrnd wapp social_share\"><\/p>\n<div class=\"jsx-77f77059f24b3304 notifycnt social_share\"><img decoding=\"async\" src=\"https:\/\/images.news18.com\/dlxczavtqcctuei\/news18\/static\/images\/english\/new_share_icon.svg\" alt=\"new share icon\" title=\"new share icon\" width=\"8\" height=\"9\" class=\"jsx-77f77059f24b3304 social_share\"\/><\/div>\n<p><img decoding=\"async\" src=\"https:\/\/images.news18.com\/dlxczavtqcctuei\/news18\/static\/images\/english\/new_whatsapp_icon.svg\" alt=\"new whatsapp icon\" title=\"new whatsapp icon\" width=\"21\" height=\"22\" class=\"jsx-77f77059f24b3304 social_share\"\/><\/a><\/div>\n<div class=\"jsx-f8d49e5f8948e8dd jsx-3598517412\">\n<figure class=\"jsx-f8d49e5f8948e8dd jsx-3598517412 amimg\">\n<div class=\"jsx-f8d49e5f8948e8dd jsx-3598517412 amimgwrp\"><img decoding=\"async\" alt=\"With SCAl, grocery shopping and selling are becoming faster, smarter, and more efficient. (AI Generated)\" title=\"With SCAl, grocery shopping and selling are becoming faster, smarter, and more efficient. (AI Generated)\" src=\"https:\/\/images.news18.com\/ibnlive\/uploads\/2021\/07\/1627283897_news18_logo-1200x800.jpg?impolicy=website&amp;width=400&amp;height=225\" loading=\"eager\" fetchpriority=\"high\" class=\"jsx-f8d49e5f8948e8dd jsx-3598517412\"\/><i class=\"jsx-f8d49e5f8948e8dd jsx-3598517412 imgzoom\"><img decoding=\"async\" src=\"https:\/\/images.news18.com\/dlxczavtqcctuei\/news18\/static\/images\/english\/zoom-img.svg\" width=\"28\" height=\"28\" class=\"jsx-f8d49e5f8948e8dd jsx-3598517412 imgzoomicn tap_to_zoom\"\/><\/i><\/div>\n<p>With SCAl, grocery shopping and selling are becoming faster, smarter, and more efficient. (AI Generated)<\/p>\n<\/figure>\n<\/div>\n<div class=\"jsx-f8d49e5f8948e8dd jsx-3598517412 flscrnimgwrp \"><img class=\"jsx-f8d49e5f8948e8dd jsx-3598517412 flscrnimg\"\/><span class=\"jsx-f8d49e5f8948e8dd jsx-3598517412\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"44\" height=\"44\" viewbox=\"0 0 44 44\" fill=\"none\" class=\"jsx-f8d49e5f8948e8dd jsx-3598517412 flscrncls\"><circle cx=\"22\" cy=\"22\" r=\"22\" transform=\"rotate(-90 22 22)\" fill=\"#111111\" fill-opacity=\"0.9\" class=\"jsx-f8d49e5f8948e8dd jsx-3598517412\"\/><path d=\"M29.7757 16.8142L23.9651 22.6248L29.7757 28.4355L28.3108 29.9004L22.5002 24.0897L16.6896 29.9004L15.2247 28.4355L21.0353 22.6248L15.2247 16.8142L16.6896 15.3493L22.5002 21.16L28.3108 15.3493L29.7757 16.8142Z\" fill=\"white\" class=\"jsx-f8d49e5f8948e8dd jsx-3598517412\"\/><\/svg><\/span><\/div>\n<p id=\"0\" class=\"story_para_0\">Buying groceries is a routine task for everyone, often requiring two or three trips a month. During festival seasons, the rush only increases.<\/p>\n<p id=\"1\" class=\"story_para_1\">Now, to simplify this everyday chore, the country\u2019s first grocery AI agent has entered the market.<\/p>\n<h2>India\u2019s First Grocery AI Agent<\/h2>\n<p id=\"3\" class=\"story_para_3\">The AI sales agent, named SCAl, has been developed by Salescode AI, a startup specialising in AI-powered sales solutions. Founded by Mayur Gera, the company aims to transform how grocery shopping and sales work across the FMCG sector.<\/p>\n<p id=\"4\" class=\"story_para_4\">SCAl doesn\u2019t just place grocery orders. It also keeps customers informed about new products, discounts, and special offers, helping them make smarter buying decisions. At the same time, it supports shopkeepers by boosting sales and customer engagement.<\/p>\n<p id=\"5\" class=\"story_para_5\">The AI agent is being developed to function like a real sales representative and can even work alongside human staff. Customers who interact with SCAl feel as though they are speaking to a real person, thanks to its human-like voice and conversational ability.<\/p>\n<h2>Surprising Results From AI Calls<\/h2>\n<p id=\"7\" class=\"story_para_7\">The response to SCAl has been impressive:<\/p>\n<ul class=\"listOncontentArticleUL\">\n<li>Over 20% of people who received calls from the AI placed orders<\/li>\n<li>More than 8% purchased products they had never bought before<\/li>\n<li>Around 55% fully engaged in conversations with the AI agent<\/li>\n<li>Almost all users felt the interaction was similar to speaking with a human<\/li>\n<\/ul>\n<h2>How The AI Agent Works<\/h2>\n<p id=\"10\" class=\"story_para_10\">Through the app, FMCG companies can call retailers, and shopkeepers can directly connect with customers using the AI agent. It promotes products, shares offers, and even resolves customer complaints efficiently.<\/p>\n<p id=\"11\" class=\"story_para_11\">SCAl also provides retailers with valuable insights, including:<\/p>\n<ul class=\"listOncontentArticleUL\">\n<li>Which products are popular in their area<\/li>\n<li>What customers prefer<\/li>\n<li>How competitors are attracting buyers<\/li>\n<\/ul>\n<p id=\"13\" class=\"story_para_13\">This data helps shopkeepers plan their stock and sales strategies better.<\/p>\n<h2>Understanding Customer Emotions<\/h2>\n<p id=\"15\" class=\"story_para_15\">One of the standout features of SCAl is its ability to sense customer sentiment. It can tell whether a customer is happy or dissatisfied and responds accordingly by offering relevant information or solutions.<\/p>\n<p id=\"16\" class=\"story_para_16\">Customers receive personalised recommendations and timely updates on discounts, while shopkeepers gain clarity on market trends and consumer behaviour. With SCAl, grocery shopping and selling are becoming faster, smarter, and more efficient.<\/p>\n<div class=\"jsx-18814a1d8226d353 artnws newsletter\">\n<p>Handpicked stories, in your inbox<\/p>\n<p>A newsletter with the best of our journalism<\/p>\n<p><input type=\"text\" placeholder=\"Enter Your Email\" class=\"jsx-18814a1d8226d353 artnwinpt\" value=\"\"\/><button class=\"jsx-18814a1d8226d353 subscrbe newsletter\">submit<\/button><\/p>\n<\/div>\n<div class=\"jsx-f8d49e5f8948e8dd jsx-3598517412 atbtlink fp\"><span>First Published:<\/span><\/p>\n<div class=\"rs\">\n<p>February 10, 2026, 08:12 IST<\/p>\n<\/div>\n<\/div>\n<div class=\"jsx-f8d49e5f8948e8dd jsx-3598517412 brdcrmb\"><a href=\"https:\/\/www.news18.com\/\">News<\/a>  <a href=\"https:\/\/www.news18.com\/tech\/\">tech<\/a>  <span class=\"brdout\"> Meet India\u2019s First AI Agent That Takes Grocery Orders And Tracks Discounts!<\/span><\/div>\n<div id=\"coral-wrap\" class=\"jsx-ba4d8f086a12294f \">\n<div class=\"jsx-ba4d8f086a12294f coral-cont\">\n<div class=\"jsx-ba4d8f086a12294f coltoptxt\">Disclaimer: Comments reflect users\u2019 views, not News18\u2019s. Please keep discussions respectful and constructive. Abusive, defamatory, or illegal comments will be removed. News18 may disable any comment at its discretion. By posting, you agree to our <a href=\"https:\/\/www.news18.com\/disclaimer\/\" class=\"jsx-ba4d8f086a12294f\">Terms of Use<\/a> and <a href=\"https:\/\/www.news18.com\/privacy_policy\/\" class=\"jsx-ba4d8f086a12294f\">Privacy Policy<\/a>.<\/div>\n<\/div>\n<\/div>\n<p><span class=\"jsx-f8d49e5f8948e8dd jsx-3598517412 rmbtn news18_read_more\">Read More<\/span><\/p>\n<\/div>\n<p><br \/>\n<br \/><a href=\"https:\/\/www.news18.com\/tech\/meet-indias-first-ai-agent-that-takes-grocery-orders-and-tracks-discounts-ws-el-9890187.html\">Source link <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last Updated:February 10, 2026, 08:12 IST An Indian startup has launched an AI sales agent that calls customers, takes orders, and shares product updates and discounts, helping shopkeepers and buyers alike With SCAl, grocery shopping and selling are becoming faster, smarter, and more efficient. (AI Generated) Buying groceries is a routine task for everyone, often&#8230;<\/p>\n","protected":false},"author":1,"featured_media":28159,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[49],"tags":[],"class_list":["post-28158","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tech"],"_links":{"self":[{"href":"https:\/\/tezgyan.com\/index.php\/wp-json\/wp\/v2\/posts\/28158","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tezgyan.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tezgyan.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tezgyan.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tezgyan.com\/index.php\/wp-json\/wp\/v2\/comments?post=28158"}],"version-history":[{"count":0,"href":"https:\/\/tezgyan.com\/index.php\/wp-json\/wp\/v2\/posts\/28158\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tezgyan.com\/index.php\/wp-json\/wp\/v2\/media\/28159"}],"wp:attachment":[{"href":"https:\/\/tezgyan.com\/index.php\/wp-json\/wp\/v2\/media?parent=28158"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tezgyan.com\/index.php\/wp-json\/wp\/v2\/categories?post=28158"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tezgyan.com\/index.php\/wp-json\/wp\/v2\/tags?post=28158"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}