{"id":27497,"date":"2026-01-14T20:46:44","date_gmt":"2026-01-14T20:46:44","guid":{"rendered":"http:\/\/tezgyan.com\/index.php\/2026\/01\/14\/verizon-down-users-across-us-report-phones-stuck-in-sos-mode-tech-news\/"},"modified":"2026-01-14T20:46:44","modified_gmt":"2026-01-14T20:46:44","slug":"verizon-down-users-across-us-report-phones-stuck-in-sos-mode-tech-news","status":"publish","type":"post","link":"https:\/\/tezgyan.com\/index.php\/2026\/01\/14\/verizon-down-users-across-us-report-phones-stuck-in-sos-mode-tech-news\/","title":{"rendered":"Verizon Down: Users Across US Report Phones Stuck In SOS Mode | Tech News"},"content":{"rendered":"<p><br \/>\n<\/p>\n<div id=\"story-9831682\">\n<p><span class=\"jsx-395e0e0beb19cb6e jsx-3759419209\">Last Updated:<\/span><time class=\"jsx-395e0e0beb19cb6e jsx-3759419209\">January 15, 2026, 01:39 IST<\/time><\/p>\n<h2 id=\"asubttl-9831682\" class=\"jsx-ee90caf6118df965 jsx-2769781799 asubttl-schema\">Verizon users across the country reported widespread service disruptions and SOS alerts on their phones as the carrier acknowledged an ongoing outage.<\/h2>\n<div id=\"artshare\" class=\"jsx-ea217851d88955e2 artshare\">\n<div class=\"jsx-ea217851d88955e2 stickdiv\">\n<div class=\"jsx-ea217851d88955e2 deskwrapstkdiv\">\n<div class=\"jsx-ea217851d88955e2 fontchange\"><img decoding=\"async\" src=\"https:\/\/images.news18.com\/dlxczavtqcctuei\/news18\/static\/images\/english\/font.svg\" height=\"30px\" width=\"30px\" alt=\"font\" title=\"font\" class=\"jsx-ea217851d88955e2 lazyload\"\/><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"jsx-ea217851d88955e2 artsharwrp\"><a href=\"https:\/\/web.whatsapp.com\/send?text=Verizon%20Down%3A%20Users%20Across%20US%20Report%20Phones%20Stuck%20In%20SOS%20Mode - %0D%0Ahttps:\/\/www.news18.com\/tech\/verizon-down-users-across-us-report-phones-stuck-in-sos-mode-ws-l-9831682.html%3Futm_source%3Dwhatsapp%26utm_medium%3Dsocial_share%26utm_campaign%3Dnw18english%0D%0A %0D%0A Get the latest news anytime, anywhere. Install News18 app for free! %0D%0Ahttps:\/\/onelink.to\/website-share-eng\" target=\"_blank\" rel=\"nofollow\" class=\"jsx-ea217851d88955e2 sclrnd wapp social_share\"><\/p>\n<div class=\"jsx-ea217851d88955e2 notifycnt social_share\"><img decoding=\"async\" src=\"https:\/\/images.news18.com\/dlxczavtqcctuei\/news18\/static\/images\/english\/new_share_icon.svg\" alt=\"new share icon\" title=\"new share icon\" width=\"8\" height=\"9\" class=\"jsx-ea217851d88955e2 social_share\"\/><\/div>\n<p><img decoding=\"async\" src=\"https:\/\/images.news18.com\/dlxczavtqcctuei\/news18\/static\/images\/english\/new_whatsapp_icon.svg\" alt=\"new whatsapp icon\" title=\"new whatsapp icon\" width=\"21\" height=\"22\" class=\"jsx-ea217851d88955e2 social_share\"\/><\/a><\/div>\n<div class=\"jsx-ee90caf6118df965 jsx-2769781799\">\n<figure class=\"jsx-ee90caf6118df965 jsx-2769781799 amimg\"><img decoding=\"async\" alt=\"Thousands of Verizon users across the US reported calls and data outages, with many phones switching to SOS mode. (IMAGE: REUTERS FILE)\" title=\"Thousands of Verizon users across the US reported calls and data outages, with many phones switching to SOS mode. (IMAGE: REUTERS FILE)\" src=\"https:\/\/images.news18.com\/ibnlive\/uploads\/2021\/07\/1627283897_news18_logo-1200x800.jpg?impolicy=website&amp;width=400&amp;height=225\" loading=\"eager\" fetchpriority=\"high\" class=\"jsx-ee90caf6118df965 jsx-2769781799\"\/><\/p>\n<p>Thousands of Verizon users across the US reported calls and data outages, with many phones switching to SOS mode. (IMAGE: REUTERS FILE)<\/p>\n<\/figure>\n<\/div>\n<p id=\"0\" class=\"story_para_0\">Verizon services were down for thousands of users across the United States on Wednesday, with widespread reports of disruptions to voice, data and messaging services, according to outage tracker Downdetector and reports by 9to5Mac and Mashable.<\/p>\n<p id=\"1\" class=\"story_para_1\">As per 9to5Mac, the problems began shortly after noon ET (eastern time), with many Verizon users saying their phones had switched to \u201cSOS&#8221; mode. On iPhones, SOS mode indicates that the device is not connected to a cellular network, though emergency calls can still be made. Affected users reported being unable to place regular calls, send messages or access mobile data.<\/p>\n<p id=\"2\" class=\"story_para_2\">Downdetector classified the Verizon outage as \u201cVery High&#8221;. Mashable reported that the platform recorded a peak of over 140,000 error reports within a 15-minute window on Wednesday afternoon. Of those reporting problems, around 63 percent flagged phone-related issues, while 31 percent said they had a complete loss of signal. Complaints were logged from both the east and west coasts, pointing to a nationwide disruption.<\/p>\n<p id=\"3\" class=\"story_para_3\">In a statement posted on X, Verizon said it was aware of an issue impacting wireless voice and data services and that its engineering teams were \u201cfully deployed and focused on the issue&#8221;. In a later update, the company said efforts to restore services were continuing but did not provide a cause or timeline.<\/p>\n<p id=\"4\" class=\"story_para_4\">While users on AT&amp;T and T-Mobile also reported some difficulties, both carriers said their networks were operating normally. According to 9to5Mac, T-Mobile said its customers might face trouble reaching Verizon users due to the outage, even though its own network was functioning optimally.<\/p>\n<p id=\"5\" class=\"story_para_5\">There were also reports of more than 1,700 incidents each for T-Mobile\u2019s and AT&amp;T\u2019s services, according to Downdetector.<\/p>\n<p id=\"6\" class=\"story_para_6\">Industry watchers cited by Mashable said the disruption appeared to be concentrated on Verizon\u2019s network, with issues on other carriers likely linked to cross-network communication rather than separate outages.<\/p>\n<p id=\"7\" class=\"story_para_7\">Verizon had faced a nationwide wireless outage in late 2024 that impacted over 100,000 users at its peak. The outage drew the Federal Communications Commission\u2019s attention after several services were impacted and iPhone users were stuck in \u201cSOS&#8221; mode.<\/p>\n<div class=\"jsx-ee90caf6118df965 jsx-2769781799 atbtlink Location\"><span>Location :<\/span><\/p>\n<p><span>Washington D.C., United States of America (USA)<\/span><\/p>\n<\/div>\n<div class=\"jsx-ee90caf6118df965 jsx-2769781799 atbtlink fp\"><span>First Published:<\/span><\/p>\n<div class=\"rs\">\n<p>January 15, 2026, 01:27 IST<\/p>\n<\/div>\n<\/div>\n<div class=\"jsx-ee90caf6118df965 jsx-2769781799 brdcrmb\"><a href=\"https:\/\/www.news18.com\/\">News<\/a>  <a href=\"https:\/\/www.news18.com\/tech\/\">tech<\/a>  <span class=\"brdout\"> Verizon Down: Users Across US Report Phones Stuck In SOS Mode<\/span><\/div>\n<div id=\"coral-wrap\" class=\"jsx-ba4d8f086a12294f \">\n<div class=\"jsx-ba4d8f086a12294f coral-cont\">\n<div class=\"jsx-ba4d8f086a12294f coltoptxt\">Disclaimer: Comments reflect users\u2019 views, not News18\u2019s. Please keep discussions respectful and constructive. Abusive, defamatory, or illegal comments will be removed. News18 may disable any comment at its discretion. By posting, you agree to our <a href=\"https:\/\/www.news18.com\/disclaimer\/\" class=\"jsx-ba4d8f086a12294f\">Terms of Use<\/a> and <a href=\"https:\/\/www.news18.com\/privacy_policy\/\" class=\"jsx-ba4d8f086a12294f\">Privacy Policy<\/a>.<\/div>\n<\/div>\n<\/div>\n<p><span class=\"jsx-ee90caf6118df965 jsx-2769781799 rmbtn news18_read_more\">Read More<\/span><\/p>\n<\/div>\n<p><br \/>\n<br \/><a href=\"https:\/\/www.news18.com\/tech\/verizon-down-users-across-us-report-phones-stuck-in-sos-mode-ws-l-9831682.html\">Source link <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last Updated:January 15, 2026, 01:39 IST Verizon users across the country reported widespread service disruptions and SOS alerts on their phones as the carrier acknowledged an ongoing outage. Thousands of Verizon users across the US reported calls and data outages, with many phones switching to SOS mode. (IMAGE: REUTERS FILE) Verizon services were down for&#8230;<\/p>\n","protected":false},"author":1,"featured_media":27498,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[49],"tags":[],"class_list":["post-27497","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tech"],"_links":{"self":[{"href":"https:\/\/tezgyan.com\/index.php\/wp-json\/wp\/v2\/posts\/27497","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tezgyan.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tezgyan.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tezgyan.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tezgyan.com\/index.php\/wp-json\/wp\/v2\/comments?post=27497"}],"version-history":[{"count":0,"href":"https:\/\/tezgyan.com\/index.php\/wp-json\/wp\/v2\/posts\/27497\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tezgyan.com\/index.php\/wp-json\/wp\/v2\/media\/27498"}],"wp:attachment":[{"href":"https:\/\/tezgyan.com\/index.php\/wp-json\/wp\/v2\/media?parent=27497"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tezgyan.com\/index.php\/wp-json\/wp\/v2\/categories?post=27497"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tezgyan.com\/index.php\/wp-json\/wp\/v2\/tags?post=27497"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}